Our team will help document your challenges, then we will work with your team to outline areas of improvement and custom build a system that fits your needs.
Have your best agent make each call! Design who should call your best leads from what region and when.
Ricochet can provide you over 300 telephone numbers to use as your caller ID, so your calls will always show a local caller ID similar to the consumer to improve your pick up rates and internet lead conversions.
Want to make sure every lead is called at least 10 times, or 3 times one day and 2 times on another? With Drip-Dial you can create your teams schedule and the system will execute the plan for you.
Purchase 800#’s for your marketing campaigns and control who gets the call right through the interface. Track performance by campaigns and more.
Want to have a few team members call on leads and then transfer them over to your top salespeople when they are ready to talk. No problem.
Fully functional voicemail system for each user. It’s easy to setup and will email you new voicemail notifications with the call recording attached for quick review.
Complete control over where you recieve inbound calls. Want a call to go to the office, mobile, and ring on your computer screen all at the same time. Easy!
Upload a list of leads into the system and create a hyper targeted calling campaign with specific lead types to call for each agent. For example you can set up a campaign to call on 60-90 day old leads that were not converted yet in the state of California.
Record all calls and listen to them through the interface. Scripted notifications are also available.
Never miss calling a new lead! Ricochet will automate phone calls to every lead as you receive them so even if you're call center team is out of the office it can notify them on their mobile phones at the same time (Hunt Distribution) to ensure you respond to every lead.
Ricochet is designed to help your call center agents be the first ones on the phone with internet leads. If you want to call leads fast and beat the competition to the phone call, Ricochet is the fastest phone dialer solution on the market today.
No more checking to make sure your sales team is calling leads. Design and automate your call work flow today using Ricochet. Stop the madness of dialing leads by hand! Our intelligent call center solution will help everyone do their job while you focus on more important matters.
Ricochet is integrated with many of the top CRM's and lead management solutions. We specialize in proprietary integrations for enterprise accounts to custom fit your exact needs and take your sales to the next level. You can even build your integrations using our custom webhook interface that will allow you to build custom integrations with third party lead management systems with ease.
Our cloud phone system, predictive dialer, or progressive dialer can be operated worldwide on any computer. All you need is a headset and an internet connection and your off and dialing. You can even use your existing phone system.
With real-time inbound call tracking and live outbound call tracking you can now see who is on the phone during live phone calls. You will see call times, active calls, lead information, you can even listen in or join a call with call monitoring all at your fingertips.
Speed-to-Contact automates the whole dialing process for you. We highly recommend you give it a try!
Speed-to-Contact exploded our contact rates. You can quote me on that!
We’ve increased our contacts on the first call from less than 5% to over 30% and overall contacts from 20% to over 60%"
We have one word to describe Ricochet… WOW! The speed to contact is like no other system I’ve used.