dialer and lead management system

CALL LEADS FIRST

INTRODUCING ricochet call center platform the fastest dialer & lead management platform


Ask for
free Demo
Watch Video
Overview

client logo slider

Super hero

cloud call center features

  • Skills Based
    Calling Queues

    Have your best agent make each call! Design who should call your best leads from what region and when.

    Skills
    Based
    Calling
    Queues

  • Nationwide
    Caller ID

    Ricochet can provide you over 300 telephone numbers to use as your caller ID, so your calls will always show a local caller ID similar to the consumer to improve your pick up rates and internet lead conversions.

    Nationwide
    Caller ID

  • Custom Call
    Scheduling

    Want to make sure every lead is called at least 10 times, or 3 times one day and 2 times on another? With Drip-Dial you can create your teams schedule and the system will execute the plan for you.

    Custom
    Call
    Scheduling

  • Inbound
    Call Tracking

    Purchase 800#’s for your marketing campaigns and control who gets the call right through the interface. Track performance by campaigns and more.

    Inbound
    Call Tracking

  • Call Transfers

    Want to have a few team members call on leads and then transfer them over to your top salespeople when they are ready to talk. No problem.

    Call
    Transfers

  • VoiceMail

    Fully functional voicemail system for each user. It’s easy to setup and will email you new voicemail notifications with the call recording attached for quick review.

    VoiceMail

  • Call
    Forwarding

    Complete control over where you recieve inbound calls. Want a call to go to the office, mobile, and ring on your computer screen all at the same time. Easy!

    Call
    Forwarding

  • Targeted Calling
    Campaigns
    (Drip-Dial)

    Upload a list of leads into the system and create a hyper targeted calling campaign with specific lead types to call for each agent. For example you can set up a campaign to call on 60-90 day old leads that were not converted yet in the state of California.

    Targeted
    Calling
    Campaigns
    (Drip-Dial)

  • Call Recording

    Record all calls and listen to them through the interface. Scripted notifications are also available.

    Call
    Recording

Ricochet Logo

Inside Sales Call Center Software
& Automation Platform

mobility

Never miss calling a new lead! Ricochet will automate phone calls to every lead as you receive them so even if you're call center team is out of the office it can notify them on their mobile phones at the same time (Hunt Distribution) to ensure you respond to every lead.

Call Leads Fast

fast

Ricochet is designed to help your call center agents be the first ones on the phone with internet leads. If you want to call leads fast and beat the competition to the phone call, Ricochet is the fastest phone dialer solution on the market today.

Automated Phone Calls

automated

No more checking to make sure your sales team is calling leads. Design and automate your call work flow today using Ricochet. Stop the madness of dialing leads by hand! Our intelligent call center solution will help everyone do their job while you focus on more important matters.

Integrated Call Center Solution

integrated

Ricochet is integrated with many of the top CRM's and lead management solutions. We specialize in proprietary integrations for enterprise accounts to custom fit your exact needs and take your sales to the next level. You can even build your integrations using our custom webhook interface that will allow you to build custom integrations with third party lead management systems with ease.

compatible phone system

compatible

Our cloud phone system, predictive dialer, or progressive dialer can be operated worldwide on any computer. All you need is a headset and an internet connection and your off and dialing. You can even use your existing phone system.

Transparent Call Reporting

transparent

With real-time inbound call tracking and live outbound call tracking you can now see who is on the phone during live phone calls. You will see call times, active calls, lead information, you can even listen in or join a call with call monitoring all at your fingertips.

endless integrations

LeadID
MortgageCEO
Velocify
Microsoft Dynamics
Mortech
Salesforce
LeadROI
WordPress
LeadMailbox
Drupal
MailChimp
Constant Contact
Active Prospect

A nationwide list of happy references we can provide!

start a call center

Speed-to-Contact automates the whole dialing process for you. We highly recommend you give it a try!

Rick Doyle

start a call center
start a call center

Speed-to-Contact exploded our contact rates. You can quote me on that!

Patrick Wilkes

Patriot_Bank_logo
start a call center

We’ve increased our contacts on the first call from less than 5% to over 30% and overall contacts from 20% to over 60%"

Nelson DaLuz

NewPennFinancial_Logo
start a call center

We have one word to describe Ricochet… WOW! The speed to contact is like no other system I’ve used.

Owen Raun

Patriot_Bank_logo
start a call center

Call300x

more leads

Ask for
free Demo

Why We
Should Talk

Our team will help document your challenges, then we will work with your team to outline areas of improvement and custom build a system that fits your needs.

Newsletter

Keep up on our always evolving product features and technology.
Enter your e-mail and subscribe to our newsletter.

Call Leads In
1 Second Flat
Rocket
Success

 

Thank you for inquiring, we have received your request & we will be contacting you shortly. Business Hours are M-F 8AM-6PM PST.

×