Everything You Need Under One Login
Fast & Secure Enterprise Grade Performance
|Second response time calling fresh leads.
Beat your competitors to the phone call every time.
|Uptime service level guarantee.
Hosted on Amazon AWS, the #1 cloud host.
|Easy to configure settings.
Ricochet will provide you flexibility with a sharp intuitive interface.
Ready for a Free Dialer or CRM Demo?
SuperCharge Your Phone System
With screen pops you’ll know immediately who’s calling so your sales team can smoothly transition into the call.
Compliance & Peace Of Mind
Provide the support your team needs with our Listen, Barge, & Chat features.
Just click to listen to the call, then provide smooth guidance without disturbing the caller or your agent.
Define Your Process
With scripting, you can build your entire customer service or sales workflow.
Help your new hires learn your call process, or provide bullet points to your sales team and call center.
Your agents no longer have to manually send a text or email to follow up unless they want to. With RICOCHETS all-in-one marketing automation software, all they have to do is status a lead after a call. Then an entire marketing workflow will begin generating you more leads with less effort.
Let your Software do
the Heavy Lifting
Gain Immediate Insight
& Control into Every Activity
With real-time reporting, you will have immediate insight into who is on the phone, at lunch, or busy. You can track your entire team activities at any point in time. Also with call queue controls you’ll gain access to what types of calls a user makes or receives, all with the click of a button.