Link in CRM fields like first name, last name, email address and more so your agents have a complete script complete with personalized data for each lead.
Create links from page to page based on answers the lead gives you during the call. Build a decision tree to build rapport and capture useful information.
Change the color or font for any elements in your script to highlight key concepts, making it easier for agents to follow the workflow.
You can also collect survey data and add forms into your scripts, helping you capture vital information about your prospects and collect valuable feedback.