Listen to our LEADCRITIC interview regarding call center technology.
There has been a ton of talk about call service technologies over the last year and additionally the importance of speed-to-contact. With that in mind I wanted to get an old friend on the phone on my way home from work and talk about what he has got going on.
For this Carpool Confessions episode I get the chance to speak with Beau Bratton, founder of Speed to Contact about their product that undoubtedly increase your speed-to-contact with out implementing a 3rd party call center. Very cool stuff and is definitely worth a listen.