The Smart Cloud Phone System
for Your Business
Ricochet Keeps You Connected with Your Customers
Put Your Phone System in the Cloud
Replace traditional land lines with a flexible cloud phone system. You can save money, time and hassles with a system that grows with you and alleviates maintenance and equipment. A cloud-based phone system is an ideal solution for growing businesses because it offers quick set-up and no additional hardware costs.
Connect from Anywhere
Make and take calls to stay in touch from wherever you are. All you need is internet access.
Reduce Your Expenses
Spend significantly less on setup, staffing and equipment compared with traditional phone systems.
Scale When You Need
Adding or removing users is a breeze. Scale up or down based on your current business needs.
Deliver Better Service
Assign the most knowledgeable agents to talk to customers, delivering a better customer experience.
Increase Sales
A combination of motivated agents, smarter calls, and receptive customers can help drive sales.
Get Up & Running Quickly
Ricochet doesn’t require wiring or equipment, so it’s easy to set up. Onboarding is a snap.
Ricochet’s Cloud Phone System will grow with your business,
allowing you to focus on running it.
We’ve increased our contacts on the first call from less than 5% to over 30% and overall contacts from 20% to over 60%.
Ricochet Cloud Phone System Highlights
Click to Call
Multiply the number of calls and connections your team can make avoid misdials by dialing directly.
Skills Based Calling Queues
Have your best agents make calls to your best leads by region and time, maximizing production and results.
Call Transfers
Have a few team members call on leads and transfer them to your best salespeople when they are ready to talk.
Call Center Scripts
With flexible scripting for inbound calls, you can build custom workflows to provide a smooth interactions.
Phone Options
Use your computer, mobile phone or a VOIP handset. All you need is an internet connection.
Message Management
Users can manage their messages, voicemails, and more.
Performance Tracking
Keep track of the results in your call center with our dashboards and detailed reports.
