Join Our Team2018-08-16T19:15:14+00:00

Join Our Team

Speed to Contact is looking for the best and the brightest…

Are you looking to join a highly ambitious technology company and build your career? Do you want to work with a successful growing product? Are you looking for a company that will invest time in your development, support your professional growth and encourage you to contribute ideas? If the answer is yes, you may have found your dream job and we may have found our dream hire.

Speed to Contact delivers world-class cloud solutions that help organizations efficiently and effectively contact their sales prospects (speed is in our name!). Our flagship product Ricochet is fast and all-in-one, a game changer for sales teams in a variety of vertical markets. We started in 2008, and we continue to develop the smartest solutions for our clients. We are one of the South Bay’s fastest-growing companies.

Around here, ideas are always bouncing around. Speed to Contact maintains a creative and collaborative workplace where fun-loving and focused individuals can build a new future. We provide employees an environment full of opportunities to learn and grow, with challenging projects and continued professional development. We love self-starters, winning attitudes and contagious positivity. Be responsible, ethical and organized. And we appreciate work/life balance, so you can have fun even when you aren’t working.

We are looking for super talented individuals to join our team as we explode our growth…

  • Speed to Contact: Culture - Work Life Balance
  • Speed to Contact: Culture - Work Life
  • Speed to Contact: Culture - Office Life

Current Job Opportunities

Customer Service Representative

Location: El Segundo, California

Apply Now

We are currently looking for high-energy, driven, technically capable Customer Service Representative who will keep our engine humming along smoothly. We need a responsible CSR to perform a variety of help desk tasks related to technology troubleshooting. You will provide first-level support to our clients, assisting with basic questions, collecting information and escalating tickets as needed. Speed to Contact offers a fast-paced, innovative environment where you will be set up for success. Our goal is to build a smart, ambitious organization, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Speed to Contact, we value teamwork, integrity, reliability, and effort.

Ricochet is the leading All-in-One Dialer, CRM and Marketing Automation Platform. Our software-as-a-service helps our clients contact leads faster and close more business. Our long term vision is to seriously change how sales and marketing works, making it faster, more efficient and easier for sales professionals than ever thou. To achieve this objective, we need to build an amazing team. Here’s where you come in…

Work Schedule

9:00pm – 6:00pm (Monday through Friday for full-time)
6:00am – 12:00pm (Monday through Friday for part-time)
12:00pm – 6:00pm (Monday through Friday for part-time)

Key Responsibilities

  • Answer and direct phone calls
  • Use best judgment and knowledge to assist clients
  • Communicate with clients by phone or email to build excellent customer relationships
  • Handle special requests from our clients and provide corresponding information
  • Direct client questions/concerns to the correct team/representative, as needed
  • Contribute to team effort by accomplishing related results as needed

Experience Requirements

  • Proven experience as a customer service representative, virtual assistant or office admin assistant
  • 6-12 months experience in help desk or call center environment
  • Excellent customer service and people skills
  • Strong computer & technical skills
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Ability to interact with employees and customers in a professional manner
  • Strong organizational skills with the ability to multi-task
  • High School diploma or GED
  • Call center experience a plus


Behavioral Requirements

  • Listening skills
  • Stress tolerance
  • Customer service orientation
  • The ability to write succinct, crisp emails and a great phone manner
  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are street wise

Compensation: $13.00 to $15.00 /hour

Project Manager

Location: El Segundo, California

Apply Now

The Project Manager (PM) will manage organization of our product development key client projects, including the lifecycle of full projects from initiation to completion: day-to-day accountability for execution of a project, including scheduling, planning, costing, development, implementation, and sustaining activities of development.

Key Responsibilities

  • Interface with clients and the business team to determine business requirements
  • Identify and manage project work structure, tasks, deliverables, milestones and dependencies
  • Work with software developers to create plans, tasks, time estimates and timeline for delivery
  • Provide day to day project management of team to achieve the project goals for their assignments
  • Lead project status meetings
  • Monitor project implementation process
  • Manage and organize project documentation
  • Ensure that all project work is reviewed and meets quality & accuracy requirements
  • Analyze & manipulate data from client and provide feedback
  • Advise management on human resource requirements
  • Analyze project success vs. challenges to improve on processes to make each new project more successful than the last
  • Think outside the box! Identify workarounds to achieve our goals

Experience Requirements

  • A commanding desire to learn and succeed in technology
  • 3-4 years of related experience
  • Excellent written and verbal communication skills (English)
  • Excellent analytical and problem-solving skills
  • Strong Microsoft Excel skills and other MS Office applications
  • Excellent communication skills and the ability to communicate at all levels
  • Ability to work in a team and Proven ability to influence, negotiate and provide guidance and support to a team
  • Great interpersonal relations (especially radical candor!)
  • Creativity and innovation is a key success factor
  • Knowledge of any of the following industry sectors a plus: insurance, mortgage, banking, for-profit education, solar, technology
  • Scrum experience a plus
  • Full stack engineering a huge plus
  • College degree in Computer Science, Information Systems, or equivalent preferred


Behavioral Requirements

  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are street wise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment

Vice President – Business Development

Location: El Segundo, California

Apply Now

We are currently looking for a Vice-President – Business Development with knowledge of technology and solid business-to-business sales experience. We are looking for someone who can manage existing and forge new successful partnerships.

Key Responsibilities

  • Formulate and implement a partnership strategy for the company in the US market
  • Investigate partners’ and clients’ long-term business objectives and anticipate future needs
  • Create and negotiate partner contracts with individual partners that results in a positive return on investment for each side
  • Manage partner and customer relationships across their entire lifecycle
  • Identify partner needs and position our products in a way that sets the relationship and project up for success
  • Develop a strong knowledge and understanding of the competitive landscape and be able to effectively articulate our value proposition
  • Forecast sales activity and revenue achievement
  • Evangelize the Speed to Contact vision through product demonstrations, events, and account specific initiatives

Experience Requirements

  • 5+ years in Business Development, Channel Sales, Alliances or Partnerships
  • Experience partnering with lead providers, lead vendors and/or their implementation partners
  • Rich personal network of contacts within the sales & marketing ecosystem
  • Broad-based knowledge of the sales process, from lead generation to relationship management
  • You are competitive and have a track record of over-achieving quota
  • Proven track record of enterprise sales and partnerships experience, excellent communication skills, and a deep understanding of selling SaaS products through partners to the enterprise market
  • Experience managing complex sales cycles from internal champion up to C-level executives
  • Track record of over-achieving quota
  • Travel up to 33%
  • Software/SaaS experience required
  • College degree preferred


Behavioral Requirements

  • The ability to write succinct, crisp emails and a great phone manner
  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are street wise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment

 

Sales Account Executive

Location: El Segundo, California

Apply Now

We are currently looking for high-energy, driven Account Executives with knowledge of technology and solid business-to-business sales & account management experience. Speed to Contact offers a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of smart, ambitious Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Speed to Contact, we value teamwork, integrity, reliability, and effort.

Key Responsibilities

  • As part of our Corporate Sales team, you will be selling to our top accounts
  • You will execute on the account plan to deliver maximum revenue potential
  • Manage complete and complex sales cycles, often explaining the value of our software to C-level executives
  • Forecast sales activity and revenue achievement while creating satisfied clients
  • Evangelize the Speed to Contact vision through product demonstrations, events, and account specific initiatives

Experience Requirements

  • 2+ years of quota carrying software or technology sales and account management experience
  • A commanding desire to learn and succeed in tech sales
  • Experience managing complex sales cycles from internal champion up to C-level executives
  • Track record of over-achieving quota
  • Previous Sales Methodology training, CRM experience, and strong customer references preferred
  • Travel up to 25%
  • Knowledge of any of the following industry sectors a plus: insurance, mortgage, banking, for-profit education, solar, technology
  • Software/SaaS experience preferred
  • College degree preferred


Behavioral Requirements

  • The ability to write succinct, crisp emails and a great phone manner
  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are street wise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment

Sales Development Representative (SDR)

Location: El Segundo, California

Apply Now

The Sales Development Representative (SDR) will generate new business opportunities by following proven processes to prospect into business accounts. You’ll learn how to identify and research lists of companies to target, and how to develop email and telephone campaigns to generate new business opportunities.

The SDR will conduct high-level conversations with senior executives about their business, their marketing issues and their operations. The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the sales organization, and the compensation package includes an uncapped commission structure.

Key Responsibilities

  • Learn and execute proven processes to generate new sales opportunities
  • Strategize with top-producing sales managers
  • Map prospective accounts around organizational structure, people and existing technology
  • Engage executives in targeted prospect accounts
  • Orchestrate discussions with senior execs around their business needs
  • Manage and maintain a pipeline of interested prospects
  • Leverage CRM tools to prospect into specific geographic territories and sectors

Experience Requirements

  • A commanding desire to learn and succeed in tech sales
  • 2+ years sales or related market/business experience
  • Candidates should have one of the following: software/saas experience, sales experience or other related business experience
  • CRM experience
  • The ability to write succinct, crisp emails and a great phone manner
  • Knowledge of any of the following industry sectors a plus: insurance, mortgage, banking, for-profit education, solar, technology

Behavioral Requirements

  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are street wise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment


Advancement Opportunities

Individuals in the SDR role may advance to Sales Account Executive or another future role.

Market Response Representative – Entry Level (MRR)

Location: El Segundo, California

Apply Now

The Speed to Contact Market Response Representative (MRR) is an entry-level sales and marketing role that is responsible for inbound sales and marketing support. The Market Response Representative (MRR) will generate new business opportunities by following proven processes to prospect into business accounts. You’ll learn how to identify and research lists of companies to target, and how to develop email and telephone campaigns to generate new business opportunities. The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the sales organization, and the compensation package includes an uncapped commission structure.

Key Responsibilities

  • Discovering new leads through internet research and social media monitoring/commenting
  • Researching leads from the Speed to Contact website, following up with them and assigning them to the proper Speed to Contact sales team
  • Monitoring real-time web chat on the Speed to Contact web site
  • Emailing and calling prospects to interest them in Ricochet
  • Operating as the lead point of contact for any and all matters specific to inquiries that come into the pipeline
  • Responding to inbound web leads and assigning them to the appropriate Speed to Contact sales team
  • Fully engaging in our CRM (Ricochet) and tracking leads through our pipeline
  • Coordinate and schedule client engagements
  • Perform all required reporting when required by management
  • Cleaning and de-duplicating data in the Speed to Contact CRM
  • Scheduling meetings between prospects and Speed to Contact sales teams
  • Supporting Speed to Contact marketing efforts by assisting in online, direct mail and other campaigns

Experience Requirements

  • A commanding desire to learn and succeed in tech sales
  • ‘Hunter’ mentality in seeking out new business
  • The ability to write succinct, crisp emails and a great phone manner
  • Energy and desire to make numerous (50+) phone calls daily
  • Proficiency with Microsoft Office and internet tools and research
  • Proficiency with social media (LinkedIn, Twitter, Facebook, Google+)
  • Demonstrated ability to work independently on multiple projects
  • Ability to communicate clearly and effectively in person, through email and via telephone
  • CRM experience

Behavioral Requirements

  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are street wise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment


Advancement Opportunities

Individuals in the MRR role may advance to Sales Development Representative, a marketing support role or another future role.

PHP/Laravel Developer

Location: El Segundo, California

Apply Now

We’re looking for a PHP programming rock star… We have an amazing application, a great team of developers and a growing need for even more skills to help us build more. If you are a strong PHP developer (preferably using a framework like Laravel), we should talk. We seek a leader, team player and Los Angeles-based programmer who can roll up sleeves and crank out great work. Help us manage our resources, define a great product roadmap and scale our business to higher levels.

Key Responsibilities

  • Interface with clients and the business team to determine business requirements
  • Identify and manage project work structure, tasks, deliverables, milestones and dependencies
  • Work with software developers to create plans, tasks, time estimates and timeline for delivery
  • Provide day to day project management of team to achieve the project goals for their assignments
  • Lead project status meetings
  • Monitor project implementation process
  • Manage and organize project documentation
  • Ensure that all project work is reviewed and meets quality & accuracy requirements
  • Analyze & manipulate data from client and provide feedback
  • Advise management on human resource requirements
  • Analyze project success vs. challenges to improve on processes to make each new project more successful than the last
  • Think outside the box! Identify workarounds to achieve our goals

Experience Requirements

  • 2+ years of PHP application development, preferably in Laravel, Zend, Code Igniter or similar framework
  • Excellent communication skills
  • Self-starter mentality
  • Organized and highly technical
  • Responsible and driven to succeed
  • Creativity and innovation is a key success factor
  • Knowledge of any of the following industry sectors a plus: insurance, mortgage, banking, for-profit education, solar, technology
  • College degree in Computer Science, Information Systems, or equivalent preferred
  • Experience with setting up testing automation (e.g., Selenium) moves you to the top of the stack

Behavioral Requirements

  • Integrity is fundamentally important to you
  • Authentically curious, you love learning and improving yourself
  • A desire to do brilliant things!
  • You are naturally entrepreneurial
  • You are street wise
  • Team player with good collaborative skills
  • Ability to quickly adapt to change
  • Enjoys a fast-paced, dynamic, challenging work environment

Apply to Speed to Contact