Customize Ricochet to Fit Your Needs and Budget
Ricochet is a modular system — choose individual components or combine them for our All-in-One solution.
Just want a phone system? Start simple. Need a robust CRM? Get Ricochet CRM. Want faster dialing? Add one of the Ricochet Fast Dialers.
Ricochet Fast Dialer Solutions
If you want maximum performance, add one of the Ricochet Fast Dialers to your setup. Our patent-pending auto-dialer technology optimizes your calling time like no other system – dial smarter, faster and easier. Ricochet Fast Dialers require Ricochet CRM.
À La Carte Add-Ons
You can include all Ricochet Add-Ons in a bundle for $400 (over $875 value) per month. Pricing is for the global account (not per user).
Optional Enterprise Solutions
The following solutions can be added to Ricochet (not included or available in bundle pricing).
Premium Support Service
All Ricochet customers are eligible for our free basic support plan. For those who prefer predictable, proactive coverage, we offer a comprehensive Premium Support option to get the most value from your Ricochet investment. Sign up anytime – billing is monthly and renews automatically (you can cancel at monthly renewal).
|Service||Standard Support||Premium Support|
|Regular Support Hours||Monday-Friday 6 a.m. – 6 p.m. Pacific Time||Monday-Friday 6 a.m. – 6 p.m. Pacific Time|
|Online Ticket Submission|
|Telephone Support||Up to 3 calls
Up to 30 minutes
|Representative||Help Desk||Dedicated Account Manager
|Configuration Services||Onboarding Application||Dedicated Account Manager