The Different Types of Dialers for Business and Call Centers to Contact Leads

You have a few different options when selecting a dialer for your business or call center. There are three main types of dialers, which have individual strengths and weaknesses. We have outlined the three types of dialers for contacting leads below and provided details regarding how each one may be best suited for your business or call center:

  1. Preview or Power Dialer
  2. Progressive Dialer
  3. Predictive Dialer

Preview or Power Dialers

The preview or power dialer is the slowest dialer. It calls on a ...

Continue Reading →
0