Hosted Predictive Dialer Systems and How They Work for Business and Call Centers

Hosted predictive dialer systems work by looking at how many agents you have logged in, making a certain amount of phone calls, patching consumers when they pick up the phone to available agents, and predicting how many agents will be available using a simple algorithm. We'll describe the different variables of hosted predictive dialer systems and how they are used.

2018-06-14T18:57:22+00:00 January 2nd, 2016|0 Comments