Predictive Dialer2018-11-15T20:25:29+00:00

Accelerate Your Sales with
Ricochet’s Predictive Dialer

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Make the Most Connections with Ricochet’s Predictive Dialer

Drive more success with Ricochet’s advanced Predictive Dialer in your call center.

Double or Triple Your Calls with a Predictive Dialer…

Predictive dialers, often used in busy call centers, dial several phone numbers concurrently. To maximize agent productivity, the predictive dialer screens out unanswered calls, busy signals, fax machines, invalid phone numbers, and answering machines. It dials based on a ratio of calls to agents and the number of live connections made. In addition, a predictive dialer optimizes by factoring in the number of available agents, available lines and average call duration. In effect, a predictive dialer works by forecasting when an agent can pick up another call. As a result, it saves agents a substantial amount of time.

Ricochet Predictive Dialer Features

  • Dial Plan
  • CRM Integration
  • TCPA-Compliant Dialing
  • Inbound and Outbound Blending
  • Local Presence Dialing
  • Compliance Settings
  • DNC Management
  • Conferencing
  • Call recording
  • Unlimited Agent States
  • Quality Management
  • Management Reports
  • Real-Time Dashboards
  • Answering Machine Detection
  • Voicemail Detection
Ricochet Predictive Dialer is best suited for teams of 10 or more agents.
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